Quality assurance

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Our quality assurance processes

Principals and service directors are best placed to make a professional judgement on a teacher’s practice against the Australian Professional Standards for Teachers (the Standards). Principal or service director recommendations and attestations are crucial as they form the basis of NESA’s decision to accredit in most cases.

A NESA officer will review any recommendation or attestation to not accredit a teacher and will require supporting documents from the school/service as outlined in the NSW Teacher Accreditation Manual (the TA Manual).

To provide confidence that recommendations or attestations about achieving and maintaining accreditation are consistent and reliable, we conduct both periodic and risk-based quality assurance audits to determine whether the accreditation recommendations for Proficient, Highly Accomplished and Lead Teacher:

  • are consistent and align with the Standards
  • comply with the TA Manual.

Where NESA’s audit findings suggest that a principal or service director’s recommendation/attestation does not meet the requirements such as compliance with the TA Manual and/or alignment with the Standards, we may:

  • case manage and provide advice to the principal or service director
  • request revision and resubmission of the teacher’s evidence before making a decision.

Monitoring processes

NESA responds to identified compliance and quality issues with teacher accreditation recommendations and attestations for Proficient, Highly Accomplished and Lead Teacher through monitoring processes and providing targeted and ongoing support where relevant.

Where there is a pattern of the recommendations not being consistent with quality benchmark criteria published on our website and/or recommendations/attestations not meeting the requirements, NESA may monitor the school’s/service’s accreditation recommendation/attestation processes for a period of time and provide support where appropriate. If a school/service is identified for monitoring, all recommendations and/or attestations will be reviewed by NESA before making a decision.

Monitoring measures from NESA include:

  • providing initial feedback to a school/service about specific areas where compliance with or quality of teacher accreditation recommendations or attestations could be improved
  • providing time and opportunities for the school/service to address the areas identified for improvement
  • providing subsequent feedback to the school/service about their progress and improvement in the identified area/s.

NESA will advise the school/service when monitoring is no longer required.

Where NESA identifies a compliance or quality issue with a recommendation or attestation for teacher accreditation we will:

  • review all relevant documentation related to the teacher accreditation recommendation or attestation and may seek additional information from the school/service
  • provide written feedback to the principal or service director outlining the compliance or quality issue
  • advise the principal or service director and employer of the period of monitoring that may be implemented for all recommendations and attestations for teacher accreditation
  • provide written feedback on progress and improvement during the monitoring period on recommendations and attestations completed
  • advise the principal or service director and employer when monitoring is no longer required.

We conduct three types of quality assurance audits through the year

The quality assurance audits can happen either before or after an accreditation decision is made by NESA at Proficient, Highly Accomplished or Lead Teacher level.

1. Audit before accreditation decisions

The following audits may be undertaken before an accreditation decision is made:

  • Randomly selected submitted applications based on pre-set parameters
  • Randomly selected schools who are advised the year before that NESA will be auditing teacher accreditation records and recommendations/attestations based on audit findings during the year
  • Schools identified for monitoring through previous audit findings or school registration inspections that do not show compliance with teacher accreditation requirements. 

2. Risk-based audits of selected records

Schools/services will be included in risk-based audits of selected records after NESA has made the accreditation decision based on the recommendation or attestation by principals/service directors. These risks could be informed by:

  • previous recommendations/attestations that did not demonstrate the characteristics of effective documentary evidence benchmarks
  • an identified pattern of accreditation recommendations/attestations that puts at risk fairness, validity or reliability
  • issues raised as a consequence of an inspection undertaken by NESA.

The outcome of the audit will not impact on the accreditation status of individual teachers. However, we will communicate findings of the audit to the relevant stakeholders including the principal/service director.   

3. Quarterly audit of stratified randomised samples

We conduct a quarterly audit of a stratified randomised sample of records submitted across all schools/services. Data will include a representative proportion of records from early childhood, primary and secondary teachers from the follow sectors:

  • NSW Government
  • NSW Non-government Independent
  • NSW Non-government Systemic
  • Early childhood.

The criteria of the audits and an annual audit report are published on the NESA website.

The outcome of the audit will not impact on the accreditation status of individual teachers. However, we will communicate findings of the audit to the relevant stakeholders including the principal/service director.

Records we audit

To ensure accreditation processes are aligned with the TA Manual and the Standards for Proficient, Highly Accomplished and Lead level, NESA will audit the following records.

For achieving Proficient Teacher accreditation

We audit Proficient Teacher accreditation records in the teachers’ NESA online account (eTAMS) to determine whether the requirements in relation to accreditation are being met, including that:

  • teachers’ practice meets the Standards for Proficient Teacher in line with the characteristics of effective documentary evidence
  • principals/service directors are making recommendations in line with the TA Manual within the required timeframe
  • feedback and support is provided to teachers whose teaching practice is not consistent with the Standards before the end of their accreditation timeframe.

Records that we will audit include:

  • annotated documentary evidence
  • observation report
  • feedback to the teacher which has been provided through the teacher’s NESA online account (eTAMS)
  • Accreditation Supervisor declaration
  • compliance with the requirements set out in the TA Manual.

For maintenance of Proficient Teacher accreditation

We audit maintenance of accreditation records to determine whether the requirements in relation to maintenance are being met, including that:

  • teachers maintain a record of Elective PD
  • feedback and support is provided to teachers whose teaching practice is not consistent with the Standards.

Records that we audit include:

  • teachers’ Elective PD records. We will request records from selected teachers who declared they have completed Elective PD, to determine that the record:
    • complies with the requirements set out in the TA Manual
    • reflects the teacher’s declaration of their submission.

For this reason, teachers must retain their Elective PD record for up to 12 months after they submit their maintenance of accreditation.

  • referees for selected principals/service directors who self-attest for their maintenance of accreditation. We may contact the referees to verify that the principal/service director’s practice continues to meet the Standards for Proficient Teacher.

For achieving Highly Accomplished and Lead Teacher (HALT) accreditation

NESA audits HALT accreditation records in the teachers’ NESA online account (eTAMS) to determine whether the requirements in relation to accreditation are being met, including that:

  • HALT Assessors and External Assessors are making valid, reliable and consistent assessment decisions on the basis of the HALT assessment criteria
  • feedback provided in the HALT Module Reports is consistent with assessment decisions.

Records that we audit include:

  • annotated and other documentary evidence submitted as part of the modules through the teacher’s NESA online account (eTAMS)
  • Module Reports written by HALT Assessors
  • Site Visit Report written by the External Assessor
  • Referee Reports written by HALT Assessors
  • compliance with the requirements set out in the TA Manual.

For maintenance of Highly Accomplished and Lead Teacher (HALT) accreditation

We audit maintenance of accreditation records to determine whether the requirements in relation to maintenance are being met, including that:

  • teachers’ practice continues to meet the Standards at Highly Accomplished or Lead Teacher
  • teachers’ HALT Maintenance of Accreditation Reports are aligned to the Standards at Highly Accomplished or Lead Teacher
  • teachers’ Elective PD and Professional Commitment records comply with the PD requirements set out in the TA Manual
  • feedback and support is provided to teachers whose teaching practice is not consistent with the Standards.

Records that we audit include:

  • the HALT Maintenance of Accreditation Report
  • teachers’ Elective PD records. We will ask selected HALTs to provide their Elective PD record to determine that the record:
    • complies with the requirements set out in the TA Manual
    • includes 20 hours of professional commitment activities
    • reflects the teacher’s declaration of their submission.

For this reason, teachers must retain their Elective PD record for up to 12 months after they submit their maintenance of accreditation.

NESA may contact the referees entered on the HALT Maintenance of Accreditation Report to verify that the teacher’s practice continues to meet the Standards for Highly Accomplished or Lead Teacher.

Schools/services will be notified of the outcome of any audits undertaken involving their teachers.

How we use audit findings

NESA publishes an annual audit report on its website of audit findings. All audit information is deidentified.

The annual audit report describes the extent to which accreditation recommendations for Proficient, Highly Accomplished and Lead Teacher and attestations for maintenance of accreditation align with the Standards and comply with the TA Manual.

The information from the audit report is used to inform:

  • the development of updated resources and advice to support accreditation recommendations and maintenance of accreditation attestations
  • where NESA can provide support to improve the consistency of accreditation recommendations and maintenance of accreditation attestations
  • NESA’s ongoing program of audits of accreditation recommendations and maintenance of accreditation attestations
  • our monitoring processes to ensure schools/services meet all the accreditation requirements under the TA Manual.

When a teacher fails to provide records or they are inaccurate

If a teacher does not provide the information requested within the timeframe, their accreditation will be at risk of being suspended until they provide the information. Teachers whose accreditation is suspended are ineligible to teach in NSW schools or services.

If the records do not accurately reflect the declaration a teacher made when they submitted their maintenance of accreditation or HALT application, their accreditation will be at risk of being suspended due to misconduct.

NESA will inform the school/service and employer if a teacher is at risk of suspension or revocation.

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